• Each pair of shoes sold at KixPlace undergoes a rigorous verification process by our team of experts to ensure authenticity. We source directly from reputable brands and authorized distributors to guarantee that every item we sell is genuine.

• Fabricated sneakers at KixPlace are custom-designed footwear created by skilled artisans. These unique shoes blend traditional craftsmanship with innovative designs, offering our customers personalized footwear options that stand out for their quality and originality.

• Orders can be placed directly through our website. Simply add the desired product to your cart and follow the checkout process. For any assistance, please contact our support team at contact@kixplace.com.

We only deliver inside the USA at the moment.

Shipping Method :

Orders are usually shipped by using DHL Express, UPS & USPS.


Handling time: 1-2 days (Monday – Friday)

Transit time: 1-2 days. (Monday – Friday)

Our Order cut-off Time: 05 PM (GMT-05:00) Eastern Time (US & Canada)

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at contact@kixplace.com Please note that returns will need to be sent to the following address: PO Box 244, Wake Forest North Carolina 27588, United States

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at contact@kixplace.com

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Product condition

New only

Window

30 days

Return Method

In store

Restocking fees

No cost